allana: (rant)
[personal profile] allana
We're thinking of doing the windows this year and so I'm subjecting myself to hours of sales patter this week. We had one seriously good quote yesterday and I was looking forward to putting the squeeze on today's lot.

However, apparently Safestyle won't give even a quotation to you unless all the home-owners are present. Why? Well, apparently some bloke up in Liverpool had a quote done and he wanted the Everton crest in the upper part of his huge bay window. He accepted on the spot and when they came round to fit the glass a few weeks later, his wife was there. She took one look at it, freaked, and refused to have it fitted. So, ever since then, Safestyle won't even give a quote unless all parties are there. Fucking ridiculous.

They won't be getting any business from us as a result. I'm sure Dave isn't alone in loathing salesmen and making absolutely sure that he's out when they come a-calling. (He's probably even more anti-sales after Everest were here for over three hours. ) I can't stand them either, but I'm a tad more tolerant. They're an evil means to an end in this instance as I really want new windows.

(Also, they were here for about five minutes and in that time my living room got absolutely rank with cigarette smoke. Lovely.)

Date: 2007-01-28 02:55 pm (UTC)
From: [identity profile] glam-ang.livejournal.com
Yeah, they've already rung back twice this morning to try and book a time when we'll both be there. I've now told them twice that we won't be using them due to this ridiculous policy, so we'll see if the message sticks.

Anyway, I'm much more inclined to use a small local company. It just feels better somehow.

Date: 2007-01-28 04:38 pm (UTC)
From: [identity profile] puddick.livejournal.com
Yes!
Use a local company. Small company = reputation to lose quite easily if they screw up. Also more ethical I guess.

I put posts on my local freecycle going "can anyone recommend a good such-and-such" - this is how i found my great plasterers (who were doing a homer and did it on their wednesday afternoon off from the council). Great job they did too.

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